About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

80 ratings and 73 comments received in the last 90 days.

29 April 2026

Absolutely seamless super person who guided me through the sale

26 April 2026

Natalie was excellent both in her product knowledge and handling of whole experience

26 April 2026

Sales person very helpful and knowledgeable,kept us informed and kept us updated about progress of car.

17 April 2026

Friendly and helpful staff

11 April 2026

So incredibly helpful and knowledgeable

11 April 2026

Graeme kept me informed in the run up to delivery and he was helpful and patient prior to the test drive and handover

07 April 2026

Gavin was so patient and courteous throughout the whole experience. I never thought I would buy a electric car but after my time spent with Gavin i am so pleased i did.

04 April 2026

Graham Carstairs was able to answer all of our questions and as always, very helpful.

26 March 2026

Excellent service from start to finish from Graeme Carstairs in mini sales

25 March 2026

At Grassicks the staff are always friendly and helpful. Gavin took us through the hand over efficiently.

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24 March 2026

Good service - kept updated. Helpful handover

22 March 2026

This is now my 3rd Mini Cooper and I love the brand and the personnel service from Natalie Smith (Grassicks Perth)I answering any questions or query's I have had.

16 March 2026

I have nothing that i was disappointed with.

13 March 2026

Graeme has always been great - one of reasons I keep coming back to Grassicks

13 March 2026

No problems

10 March 2026

Grassicks' sales executive delivered the very high level of service, to which we have become accustomed during many years of dealing with him and the dealership. Why else would we travel almost 60 miles to buy a car?

06 March 2026

Very knowledgeable and efficient staff who go above and beyond to make the whole experience of buying your car as easy as possible, communication is fast and helpful.

26 February 2026

Helpful, knowledgeable staff - certainly the best I've dealt with over the years.

21 February 2026

It was a good experience - very professional handover of the car with everything explained clearly.

20 February 2026

No pressure, knowledgable, helpful, patient salesman, Gavin Orr. Numerous visits to be sure the car we purchased met our needs.

28 April 2026

Vehicle repair was delayed by issue with a specific spare part

25 April 2026

First class service

23 April 2026

Great service, lovely staff. MOT took much longer than expected

23 April 2026

Easy to book, the day went exactly as planned and kept informed of progress and work completed in timescale.

23 April 2026

Excellent service - above and beyond with Graeme.

22 April 2026

From booking the Mot to collecting the car afterwards the whole experience was very positive, fantastic customer service as always from this branch and team, has restored my faith in a dealer that provides good customer service

20 April 2026

Efficient and well communicated service with good customer care

20 April 2026

Friendly and efficient staff

18 April 2026

Excellent customer service and located a problem that saved me money on an expensive repair

16 April 2026

Always outstanding service from start to finish

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13 April 2026

Easy to book and great communication once it was booked.

11 April 2026

The job I went in for got done.

06 April 2026

Kerri at Perth is always amazing to deal with. Knows everything and is very helpful across the board.

04 April 2026

Friendly staff. Nice ambience. Ckean showroom. Easy parking

03 April 2026

Excellent communication

01 April 2026

Grassics always do a great job with exceptional customer service

31 March 2026

Price Gouging, apparently driven by captive BMW-driven parts prices. So BMW Mini problem not the service centre's. Service centre themselves did a good job with good communication but were not very appreciative of how ridiculous their pricing was.

29 March 2026

My car was picked up on time and brought back quickly.Received updates from the garage

29 March 2026

The car passed the mot with an advisory to replace the windscreen wipers. This was not highlighted on the health check form as I would have had them replaced if I had known.

29 March 2026

Excellent service

29 March 2026

24 March 2026

Very good.

23 March 2026

Quick polite customer service

21 March 2026

Stuart and the team turned the service and subsequent issue round very quickly and efficiently.

20 March 2026

Gracious help.

19 March 2026

Very pleasant staff and everything went to plan and I was kept updated if my car's progress

16 March 2026

polite and friendly service staff frequent updates on progress efficient

12 March 2026

The communication about my car was very good. The work was carried out quickly and efficiently. Excellent customer service.

11 March 2026

Warm welcome at arrival. Processed quickly and work completed on time. Excellent

11 March 2026

Friendly and competent staff. Service completed within allocated time slot.

09 March 2026

The problem was sorted out quickly and the staff were very helpful

08 March 2026

Kept up to date the entire time and was done in the timescales I needed.

08 March 2026

Everything went as planned from the centre's point of view

07 March 2026

Efficiant service and very pleasant and efficient staff

04 March 2026

easy to interact with knowledgeable staff

03 March 2026

efficient

02 March 2026

MOT carried out efficiently while I waited.

28 February 2026

Quick & efficient service

27 February 2026

Excellent service

26 February 2026

Good service All went to plan

25 February 2026

Efficient and friendly

24 February 2026

Easy, straightforward and smooth from start to finish

23 February 2026

the driver was so helpful. dropped me off and picked me up at exactly the times advised.

23 February 2026

Very good customer service

16 February 2026

Keep well up today with progress , friendly staff

16 February 2026

Everything went very smoothly and we were kept up to date throughout.

15 February 2026

Problem resolved, excellent customer service.

15 February 2026

Great service mot and fixing what was required

10 February 2026

Excellent communication & endeavoured to provide a resolution as quickly as possible

10 February 2026

Great service as always

09 February 2026

Excellent service

09 February 2026

The staff are always very welcoming and helpful

08 February 2026

Good polite reception. Eaay to book. Kept informed

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Grassicks.

Address

The Triangle, Inveralmond, Perth, PH1 3GA

Opening Hours

Mon–Fri:09:00 - 18:00
Sat:09:00 - 17:00
Sun:12:00 - 17:00

Phone

01738 492 092

Map

Areas served

Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder

View map

Address

The Triangle, Inveralmond, Perth, PH1 3GA

Opening Hours

Mon–Fri:08:00 - 17:30
Sat:08:30 - 12:30
Sun:CLOSED

Phone

01738 492 092

Map

Areas served

Perth as well as surrounding areas including Blairgowrie, Cupar, Crieff and Auchterarder

View map