OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
80 ratings and 58 comments received in the last 90 days.
05 September 2025
Buying a Mini at Grassicks is simple There are no hard sales tactics, no pressure, just facts - this means I keep going back. Gavin knows the products and process inside out and has been brilliant to deal with Delivery was simple & effective
04 August 2025
Gavin and Paul at Grassicks Mini in Perth have been excellent. Without doubt, our most enjoyable car purchase experience. Professional, engaged and super helpful.
04 August 2025
Gavin Orr provided excellent customer service, and made the whole experience really enjoyable and fun.
01 August 2025
Excellent , purchased 3 cars over the years with Graeme Carstairs at Grassicks Peth.
24 July 2025
Natalie went through all the paperwork quickly and efficiently
22 July 2025
Graeme fully explained everything and took his time - did not feel rushed in any way at any stage in the process.
15 July 2025
Thank you Graham Carstairs! Fergus and I had a great purchasing experience!
13 July 2025
Personable and did not feel pressured by the team
08 July 2025
Gavin was brilliant - patient and helpful. 5 star service.
10 September 2025
Very good overall service
04 September 2025
The chap on the desk was exceptionally friendly, polite & helpful.
03 September 2025
The service station is staffed and run in a very customer sensitive efficient and effective way but is always best to leave room for improvement.
01 September 2025
Short notice to book in , less than 24hrs, thought it was going to be a major job and cost but discovered it wasn't as major an issue as indicated on the in car warning. Honest!!
30 August 2025
Staff are great, explain everything and could not be more helpful. Always courteous and know there stuff
25 August 2025
Staff friendly and knowledgeable.
20 August 2025
Constantly the best garage to be with. Have always been made welcome
17 August 2025
Good service.
15 August 2025
Car collected, service done and car returned, valeted. Extremely good.
14 August 2025
Informative and detailed video and paperwork, well presented and explained where necessary.
07 September 2025
Gavin was amazing couldn't do enough for me