OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
79 ratings and 59 comments received in the last 90 days.
04 August 2025
Gavin and Paul at Grassicks Mini in Perth have been excellent. Without doubt, our most enjoyable car purchase experience. Professional, engaged and super helpful.
01 August 2025
Excellent , purchased 3 cars over the years with Graeme Carstairs at Grassicks Peth.
24 July 2025
Natalie went through all the paperwork quickly and efficiently
22 July 2025
Graeme fully explained everything and took his time - did not feel rushed in any way at any stage in the process.
15 July 2025
Thank you Graham Carstairs! Fergus and I had a great purchasing experience!
13 July 2025
Personable and did not feel pressured by the team
08 July 2025
Gavin was brilliant - patient and helpful. 5 star service.
08 July 2025
Quick friendly no nonsense service
05 July 2025
Handover was thorough and efficient
13 August 2025
Car serviced and MOTd excellent comms
11 August 2025
The works are efficient and the waiting area is comfortable for my partner to work as he waits for the works to be completed
11 August 2025
The mechanical team and rest of the staff are fantastic! We really appreciate their hard work, honesty and ethics. I took my mini once to John Clark last year only because they were so close What a mistake! Luckily Grassicks helped solve the issue.
10 August 2025
Well looked after
08 August 2025
They do what is needed, advise the client, they usually go above and beyond
08 August 2025
I took one star off because the boot was missed out in the internal cleaning which otherwise was perfect!!
06 August 2025
Ellis the service advisor was polite & knowledgeable
06 August 2025
Kept updated with progress of MOT
05 August 2025
Everything went well
31 July 2025
Great customer service but disappointed to be charged for oil disposal service. My husband had a service the previous week with Volvo and he wasn't charged
04 August 2025
Gavin Orr provided excellent customer service, and made the whole experience really enjoyable and fun.