The service provided was of a high standard and my queries were dealt with politely and efficiently.

Very efficient. Kept me informed of progress.

No issues with service findings

Grassicks have consistently been a delight to be with.

Everything was completed on time

Polite and helpful

Its always a pleasure dealing with Grassicks. Very professional, very friendly. Considering I have a mini dealership in my own town of Kirkcaldy, I would much rather go to Perth as the service is poles apart.

no problems apart from increasing service costs

It was lovely to get the car back looking spic and span. The staff were very friendly and made me feel comfortable to be able to ask anything I might have needed to ask( however I didn't have any) .

Natasha was very professional, everything was explained and dealt with very quickly - excellent !

A n/sr door outer chrome trim was broken during the body shop warranty repair when completed and this has not been replaced. I cannot get anybody from the dealership to contact me, even after making numerous attempts to get somebody to contact me!

I'm happy and have no issues and so completely satisfied it has to be

Everything was explained very clearly. We very much appreciated the 48 hour test drive and this helped with the making the decision.

Service booking is not done at Grassicks, but by a remote Agent. The Agent does not know me or my car. Mistakes were made.

Rang for a slot the day before. Call handler excellent. Car booked for following morning and replacement bulb fitted whilst I waited. Car cleaned for me too!

Staff helpful and car had no problems

Excellent service

Always get great friendly service from Grassicks

Very satisfied, no areas to improve on. All staff attentive and easy to deal with in a very friendly and professional service.

Very friendly

Everything was carried out exactly as promised

Excellent service, friendly, courteous, knowledgeable and professional staff. Altogether a pleasurable experience

Always excellent service from Grassicks sales and service. Would not use any other mini dealer

Everything was handled extremely well and the staff were polite, friendly and took time to explain all products and services properly.

Very professional and efficient service.

Graeme Carstairs was again excellent in fine tuning a deal to suit my requirements.

Salesman very patient and a pleasure to deal with. Needs to advise customers that financial agreement takes effect from signing not from date car taken from showroom.... relevant if paying car off.

Graeme and Jamie were excellent

The staff as always very efficient and easy to talk to.

Had to wait on collection

As above

Always so helpful. They can't do enough for you. We even travel 250 miles round trip to get my Mini serviced.

Repairs great; as explained above, the experience was rife with poor communication.

Stated they would need the car for a week and provided a good quality loan vehicle. Worked carried out as described and on time.

The replaced tyre time slot was completed on time,and the clean and valet was done too such a high standard l look forward to my next tyre replacement around December.

Ease of making appointment. Friendly staff. Ease of arranging courtesy car for the day.