Drop down ButtonDrop down Button< ££ >Teaser Link Arrowco2
01738 492 092

Customer Reviews.

sales

5

Excellent customer service and attention to detail from Jamie.

11 January 2019

service

5

I was happy with then service

08 January 2019

service

5

I REALLY ENJOYED HAVING A LOOK AROUND GRASSICKS NEW SHOWROOM

07 January 2019

service

5

first time we've used Grassicks, everyone was very friendly and communication was good

04 January 2019

service

5

Good service. Delightful staff.

03 January 2019

sales

5

Very friendly, nothing a problem, very eager to help and keep us updated

02 January 2019

service

5

Nice facility, good communication.

02 January 2019

sales

5

Although minor part of front bumper missing I was given a tank of fuel as a gesture and the piece was fitted, at my home, within a week

27 December 2018

service

4

Polite and efficient

21 December 2018

service

4

A bit of a wait to take car away, otherwise everything fine.

20 December 2018

service

5

Friendly and recognise me as a regular customer

20 December 2018

service

5

No problems

20 December 2018

service

5

washing and cleaning of car after service and voucher for breakfast and coffee at nearby restaurant small things but helps to make experience more relaxing

18 December 2018

sales

5

Good sales person

13 December 2018

service

5

Problems taken care of while you wait although wIt quite long

12 December 2018

sales

5

Mark Miller kept me fully updated with the progress of the order, answered all my questions and looked after me each time I was in the showroom.

10 December 2018

service

4

Great customer care

10 December 2018

service

5

Very professional and when I bought the car, I never felt pressured.

08 December 2018

sales

5

They kept in touch. Were friendly and checked at all stages that understood what was happening

07 December 2018

service

5

Go beyond whatÂ’s expected helpful, friendly just a pleasure to deal and trust worthy

06 December 2018

service

5

Even when I am on a tight schedule, I am never let down. Time scale are always met with ease.

05 December 2018

service

4

Prompt and efficient service.

04 December 2018

sales

5

Very personable sales team

04 December 2018

service

5

Work done well. Also have choice of getting a lift to shops or staying in showroom. Comfortable seats and coffee available.

04 December 2018

service

5

All staff very helpful and efficient

03 December 2018

service

5

service is always completed promptly and all questions are answered satisfactorily

30 November 2018

service

5

Always a pleasure been a customer for many years.

28 November 2018

service

5

No problems, ease of drop off, courteous and helpful at all times and excellent coffee.

27 November 2018

service

5

The staff at Grassicks are always very friendly, helpful and efficient.

22 November 2018

service

5

A pleasure to deal with.

20 November 2018

service

5

Staff all very friendly and helpful. Driver takes me to the shops and returns at allotted time.

20 November 2018

service

5

Very easy to deal with and helpful

20 November 2018

sales

5

Could not ask for better.

17 November 2018

service

5

Again treated very well by all the staff , especially our sales representative.

14 November 2018

service

5

I have always received an informed and honest service.

13 November 2018

service

5

From the point where the car arrived at Grassicks we were kept informed with clear & accurate information. Everything was done to minimise our inconvenience

13 November 2018

service

5

I am always confident in service.

12 November 2018

service

5

Excellent service.

10 November 2018

service

5

The customer service in Grassicks is first class. They cover everything and leave you feeling confident that all the business side of things has been dealt with. They are also so welcoming, interested, enthusiastic and highly professional .

07 November 2018

service

5

Staff kept me informed throughout the process, i found this helpful and was impressed with this service.

06 November 2018

sales

5

Fantastic as always. This is our 3rd mini from Grassicks and 2nd Mini this year! Outstanding faultless service from sales Would not go to any other dealership for a mini

06 November 2018

service

5

it was excellent

06 November 2018

service

5

The service was completed within the requested time scale and transport was arranged to and from the city centre . Everything went according to plan .

06 November 2018

service

5

my car was collected from Dunfermline and delivered back to me. All work completed, car looking and smelling lovely. kept up to date throughout the day.

02 November 2018

service

5

Constantly updated on status of the work and car ready when I was told it would be

01 November 2018

service

1

Car was not ready for collection after leaving it the day before service.

01 November 2018

service

5

People here always ready to help.

30 October 2018

service

4

Helpful staff. A full tank would have been better than a nearly empty tank as it's very hard to judge how much petrol I'll use. if the tank had been full I could have just filled the car up again before dropping it off

30 October 2018

service

5

Friendly and efficient

28 October 2018

service

5

Text communications during the day to let me know progress then a call on completion from Ivan. Really pleasant and helpful