Great service great experience

Kept up to date on what was happening and needed to be done. Very happy that my car was collected and delivered after service .

Again, the customer care from Graeme Carstairs was perfect by way of keeping me informed every step of the way - I felt that my needs were understood and my requirements met. The centre was also family friendly which is a big tick in the box as well!

Always fantastic service at Grassicks from Graeme C and the team.

Problem with car sorted and is now running efficiently again.

Great experience!

Most companies talk a good service and rarely deliver. Your garage was brilliant and so unusual to be treated well by staff who all knew their roles and performed professionally.

Staff were excellent presentation very professional

Very professional and communicative

No messing about

No problems and any questions answered timeously and fully explained

Car went in courtesy car was ready

Very easy to and very organised

Great service always. The team at Grassicks always deliver on their promises without any fuss or nonsense.

The whole experience was very positive. Everything went very smoothly and Grassicks mini centre were excellent to deal with. The sales executive who was our contact was very pleasant and very knowledgeable.

Did an excellent job yet again

Friendly and helpful

Excellent communication - quality experience

Friendly and efficient 5 star all the way

bit of a rush to get my car in for service .As a driving school it covers a high mileage and MINI warning system leading up to service cuts it a bit fine but service department managed to squeeze my car in . many thanks

Very quick. Efficient. Everything explained clearly

Easy to deal with Helpful staff

Excellent friendly service

My wife and I were made to feel so welcome. We were kept informed throughout the complete process from our initial visit to the eventual supply of the vehicle

Delighted with my new car and service received.

Service carried out in good time. The car was returned cleaned and valetted.

Always professional and courteous

Fantastic service

everything detailed and explained and treated as a valued customer.

Good service keep in touch with you letting you know what is needing done during service and mot

All staff in the garage are very helpful and professional and it is a pleasure to deal with them.

Always enjoy the Grassicks experience as a customer I always feel important and the team looked after both me and my Mini

Couldn't be better

Grassicks ALWAYS make me feel like a valued customer . They are helpful and courteous.

Very helpful and kept me fully informed on the status of the work required. Was completed on time.

Very professional, keen to help, kept in touch by phone and text message.

My expectations were managed very well given that there were significant delays between ordering and taking delivery of my vehicle.

Kept informed, visuals, text, email and phone call

Everything went to plan.

I realise this has been a difficult time trying to get new cars but Grassicks kept me informed and managed my expectations. I have recommend friends and family to them as I find them honest and in tune with their customers

Everything went smoothly. All questions answered with great communication

Excellent service from start to finish.

Holly made it so easy and nothing was too much trouble