Service was completed on the timescale given when visit was booked. We were given a lift into Perth for shopping and picked up when car was ready for collection.

The staff were very welcoming and booked my car in very quickly. The service was completed thoroughly and discussed with me. We were given breakfast vouchers which was lovely! Thanks!

The car was collected and returned on time and cleaned with all the required work completed

Helpful, friends and kept up to date on my car

They started on my car straight away like they said they would. I was soon on my way. Very efficient.

The lady who dealt with us at Grassicks was very helpful, friendly and is an asset to the Company and mini.

As above. Fab service at Grassicks, hand over of car was seamless and everything was well explained.

Again the whole experience from Jamie & Steve was faultless, every step explained, communication was on point & I would not hesitate to recommend Grassicks MINI

Treated well by all staff and well supported

car is in excellent shape after service

The "purchase" (leasing) and delivery were OK. The dealer I went to was less flexible re handing back my old mini and delivering the new one - meaning life was more difficult than it needed to be. Should have spotted that! Shape of things to come?

Service and overall experience have been exceptional in Perth compare to any other mini garages in other parts of Scotland and England!

Customer Service was excellent and handover went without any issues. Time scales for delivery were also accurate.

The car service-monitor told me a service was required, this was later than the 36,000miles I had as part of my agreement-I found this dishonest and unhelpful. When I arrived I was told a service wasn't needed.Confusing.Breaks needed checked/changed

As above really, and in addition the staff couldn't have been nicer! On arrival it was all hands on deck gritting the road and parking area after a heavy and exceptionally slippy frost! From lads on the garage to suits, they were out helping! Excelle

Service always pleasant and courteous.

No complaints; was given a courtesy car; invoice was as quoted

Always excellent service and keep you well informed as to work being done and when car will be ready.

Everything went very smoothly on the day.

Perfect service

Very efficient. Kept me informed of progress.

No issues with service findings

The service provided was of a high standard and my queries were dealt with politely and efficiently.

Grassicks have consistently been a delight to be with.

Everything was completed on time

Polite and helpful

Its always a pleasure dealing with Grassicks. Very professional, very friendly. Considering I have a mini dealership in my own town of Kirkcaldy, I would much rather go to Perth as the service is poles apart.

no problems apart from increasing service costs

It was lovely to get the car back looking spic and span. The staff were very friendly and made me feel comfortable to be able to ask anything I might have needed to ask( however I didn't have any) .

Natasha was very professional, everything was explained and dealt with very quickly - excellent !

I'm happy and have no issues and so completely satisfied it has to be

A n/sr door outer chrome trim was broken during the body shop warranty repair when completed and this has not been replaced. I cannot get anybody from the dealership to contact me, even after making numerous attempts to get somebody to contact me!

Service booking is not done at Grassicks, but by a remote Agent. The Agent does not know me or my car. Mistakes were made.

Everything was explained very clearly. We very much appreciated the 48 hour test drive and this helped with the making the decision.

Staff helpful and car had no problems

Rang for a slot the day before. Call handler excellent. Car booked for following morning and replacement bulb fitted whilst I waited. Car cleaned for me too!

Excellent service

Very satisfied, no areas to improve on. All staff attentive and easy to deal with in a very friendly and professional service.

Very friendly

Always get great friendly service from Grassicks

Everything was carried out exactly as promised

Always excellent service from Grassicks sales and service. Would not use any other mini dealer

Excellent service, friendly, courteous, knowledgeable and professional staff. Altogether a pleasurable experience