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Customer Reviews.

sales

5

Whole team were working together and in harmony. excellent journey through whole process from time of order to handover of new car. The experience was first class.

10 June 2019

service

5

very happy with the service/parts department will be visiting again shortly as got a great deal from the lads in parts they were so helpful with my query!!

10 June 2019

sales

5

Same as above. Nothing to fault

09 June 2019

service

5

Excellent customer service and assistance

06 June 2019

service

5

The MOT was carried out with advice on what repairs were required with a video and prices. Unfortunately the prices were too high or I would have got them to fit the new brakes.

05 June 2019

service

5

The communication is great. I enjoyed receiving a video of the car I had bought. It was also very interesting watching the video from the mechanic showing the underneath of my car.

03 June 2019

service

4

Good communication friendly staff

31 May 2019

service

5

The booking service was easy, friendly accommodating staff-nothing was too much trouble. Great coffee too while you wait!

28 May 2019

service

5

Car seems to have been serviced fully and was returned washed and valeted.

21 May 2019

service

5

all staff were very friendly, knowledgeable and polite

19 May 2019

service

4

The service in the dealership was 1st class

12 May 2019

service

5

Efficient and helpful service as always

28 April 2019

service

5

Car was serviced quickly and efficiently

27 April 2019

sales

5

Always efficient and extremely supportive

21 April 2019

sales

5

Excellent, friendly service from very efficient staff.

15 April 2019

service

5

Work was carried out as quickly as possible and at a very reasonable price.

15 April 2019

service

5

Always, consistently professional.

15 April 2019

sales

5

explanations very thorough and easy to follow

13 April 2019

service

5

Steve Wilson has been consistently great to deal with

13 April 2019

service

2

I was charged 149.00 for a service as there appeared to be a fault with my car when advised by the mechanic attending that this should be looked at by Grassicks as he was of the opinion due to the odour coming from the car that there was a fault.

12 April 2019

sales

5

Steve Wilson at Grassicks was most helpful and knowledgeable. Nothing was any bother to him

08 April 2019

sales

5

Steve Wilson is very knowledgeable of the product, kept me informed of all developments (waited nearly 6 months for the Cooper S ALL4 petrol engine) and could answer all my questions easily. Very happy to have dealt with him for the second time.

08 April 2019

sales

5

Steve made the process very easy and was happy to answer all my questions.

08 April 2019

sales

5

Always satisfied with Mini as they make it such a wonderful experience.

08 April 2019

sales

5

Easy process and friendly staff

07 April 2019

sales

5

Everything went smoothly.

01 April 2019

service

3

Apart from cost, the service agent who initially texted me to say he would be "looking after" me went absent and never replied to 2 later texts (Greg). Service Manager recovered the situation and was excellent.

01 April 2019

sales

5

Rebecca and Graeme were friendly and professional throughout the ordering and delivery

23 March 2019

service

5

Amazing experience with a first time fix.

22 March 2019

sales

4

Handover was relaxed and easy, We had no delays and were able to drive off within the hour.