Personal service from Graeme Carstairs

I felt that we were not forced into anything our sales assistant Steve was very polite and helpful.

Helpful, constructive advice, willing staff, both on the engineering side as well as the reception/sales side.

Friendly, knowledgeable staff who go the 'extra mile'.

The service rep Kerri was very good, and made the process very easy.

Grassicks fitted me into their schedule at short notice and got me back on the road safely the same day.

Thoughtful, helpful unpressurised advice from our long-standing supplier

As above

I was and always have been well looked after by Grassicks of Perth Especially by their Mini sales executive Graeme Carstairs who has looked after me for the last 12 years

Excellent service by Grassicks sales team

Exemplary throughout the whole process.

On time and great communications throughout the service.

I could not think of anything to make the experience better, thank you.

Amazing service

Brilliant garage

Helpful friendly knowledgable staff

I was very happy with the whole experience of buying the car even when I had an ear infection

Was quick and easy

Comfort of the centre politeness of staff

Very good service and very competitive prices

The staff - particularly Rebecca Stewart - were very helpful, friendly and kept us up to date during the build. No complaints at all

Had contacted local mini dealer in dundee 4 times. Not once did they phone us back.

Ditto my answer to the first question.

Work done on the timings advised

Easy to do business with.

All very straightforward, plenty information given

Attention to detail and listened to what the customer needs were

Quality of service as in Q1 above but, also, the contact with the sales representative was enjoyable

Every thing was done as requested. Nice atmosphere. Staff all very pleasant

My car was taken in as soon as was possible. The problem was clearly explained. The problem was fixed quickly while we waited.

The service was easily organised to suit me Though there was a concern that was organised quickly and efficiently Though expensive

Diagnosed the problem and sorted it in 24 hours with a valeted car

I was given a lift to work when I dropped the car off. I was sent texts to update me of my cars progress. I received the car back clean and fresh. All those little things made for an efficient and caring service.

Very easy to deal with - Service receptionist was great

Grassick's staff are always very helpful and understanding.

I was not at garage but pick service efficient

every thing explained about the car before moving away.