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Customer Reviews.

sales

5

It was an excellent showroom, clean tidy and helpful staff

09 October 2021

sales

5

Very helpful and knowledgeable staff

08 October 2021

service

5

From taking my car in,to collection no problem at all.

08 October 2021

sales

5

Staff were extremely knowledgeable and made to feel very welcome. Graeme Carstairs kept me informed with regular updates from time or ordering to hand over of new car. First class service.

06 October 2021

service

5

Professional and efficient.

04 October 2021

sales

5

Sales guys are terrific and so easy to deal with.

04 October 2021

service

5

Dealt with promptly excellent customer service and facilities

03 October 2021

sales

5

Everyone was very helpful & made the process to a newbie very straightforward.

01 October 2021

service

5

Everything went according to plan; the staff were very pleasant and helpful

01 October 2021

service

5

Friendly efficient and helpful

27 September 2021

service

5

Excellent service.

26 September 2021

service

5

Service team very courteous and efficient

25 September 2021

service

5

Well deserved 5 stars would award more if it was possible

24 September 2021

sales

5

Despite a delay, I was kept up to date and informed of any changes.

23 September 2021

service

5

Good communication and car was excellent on return

20 September 2021

service

5

Everything from arranging the appointment to collecting my car was excellent.

19 September 2021

service

5

completed on time and treated me like an old friend

18 September 2021

sales

5

Brilliant care / support throughout the process.

17 September 2021

service

5

Excellent support and advice. Quality and professional.

13 September 2021

service

5

Grassicks have always provided the best service and the best deals . A great dealership !

10 September 2021

service

5

Work completed within time stipulated and car also washed and hoovered..

10 September 2021

service

5

The communication is brilliant, they collect my car from my work and text me with updates and phone me when five minutes away so I can leave my workplace to meet the driver. Very slick! I trust their assessment of my car and the work they complete.

09 September 2021

service

5

They do as required- no hassle and no pressure

06 September 2021

service

5

No issues

30 August 2021

service

5

It's warm welcome and friendly.

26 August 2021

service

5

Friendly, helpful, keeping in touch throughout the MOT and mini service, advising me of any work required to be done and gaining my approval. On completion my car is running very smoothly.

23 August 2021

service

5

Polite helpful staff and first class service I had not expected diagnosis of the problem ordering and fitting of new parts to be carried out in a few hours

22 August 2021

sales

5

The sale rep who met with us Steve Wilson, was excellent from the moment he spoke to us at the showroom, restoring our faith in car sale people. He listened to my requirements, advised us accordingly and managed to find a stock car which was ideal.

21 August 2021

sales

5

Graeme always kept us informed of any updates throughout the process.

19 August 2021

service

5

Very satisfied and I appreciated the cleaning of the car

18 August 2021

service

5

Lovely group of people working there & awesome customer service

14 August 2021

sales

5

Very satisfied - all COVID measures in place made me feel safe

11 August 2021

sales

5

Consistently excellent service from Grassicks

11 August 2021

service

4

Professional care given from start to finish

10 August 2021

service

5

Aftercare and service always amazing and have been for the last 17 years.

08 August 2021

sales

5

This is the second car I've bought from Graeme at Grassicks's and he knew exactly what is important to me when making such a big decision. I felt understood, listened to, valued & cared for. Great car buying experience all round!

06 August 2021

service

5

Very helpful

06 August 2021

service

5

Staff are efficient

06 August 2021

sales

5

Grassicks were great - very helpful and good communications

02 August 2021

service

5

Service done within 2 hours

30 July 2021

service

4.5

Work done when said, car returned much cleaner than it arrived too