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Customer Reviews.

service

5

Great service great experience

16 May 2022

service

5

Kept up to date on what was happening and needed to be done. Very happy that my car was collected and delivered after service .

15 May 2022

sales

5

Again, the customer care from Graeme Carstairs was perfect by way of keeping me informed every step of the way - I felt that my needs were understood and my requirements met. The centre was also family friendly which is a big tick in the box as well!

15 May 2022

service

5

Always fantastic service at Grassicks from Graeme C and the team.

15 May 2022

service

4

Problem with car sorted and is now running efficiently again.

13 May 2022

sales

5

Great experience!

09 May 2022

service

5

Most companies talk a good service and rarely deliver. Your garage was brilliant and so unusual to be treated well by staff who all knew their roles and performed professionally.

09 May 2022

sales

5

Staff were excellent presentation very professional

09 May 2022

service

5

Very professional and communicative

08 May 2022

service

5

No messing about

07 May 2022

sales

5

No problems and any questions answered timeously and fully explained

07 May 2022

service

5

Car went in courtesy car was ready

06 May 2022

sales

5

Very easy to and very organised

02 May 2022

service

5

Great service always. The team at Grassicks always deliver on their promises without any fuss or nonsense.

28 April 2022

sales

5

The whole experience was very positive. Everything went very smoothly and Grassicks mini centre were excellent to deal with. The sales executive who was our contact was very pleasant and very knowledgeable.

27 April 2022

service

5

Did an excellent job yet again

24 April 2022

service

5

Friendly and helpful

24 April 2022

service

5

Excellent communication - quality experience

24 April 2022

service

5

Friendly and efficient 5 star all the way

22 April 2022

service

5

bit of a rush to get my car in for service .As a driving school it covers a high mileage and MINI warning system leading up to service cuts it a bit fine but service department managed to squeeze my car in . many thanks

21 April 2022

service

5

Very quick. Efficient. Everything explained clearly

17 April 2022

service

5

Easy to deal with Helpful staff

15 April 2022

service

5

Excellent friendly service

05 April 2022

sales

5

My wife and I were made to feel so welcome. We were kept informed throughout the complete process from our initial visit to the eventual supply of the vehicle

04 April 2022

sales

5

Delighted with my new car and service received.

04 April 2022

service

5

Service carried out in good time. The car was returned cleaned and valetted.

01 April 2022

service

5

Always professional and courteous

31 March 2022

service

5

Fantastic service

31 March 2022

service

5

everything detailed and explained and treated as a valued customer.

30 March 2022

service

5

Good service keep in touch with you letting you know what is needing done during service and mot

28 March 2022

service

5

All staff in the garage are very helpful and professional and it is a pleasure to deal with them.

28 March 2022

service

5

Always enjoy the Grassicks experience as a customer I always feel important and the team looked after both me and my Mini

21 March 2022

service

5

Couldn't be better

20 March 2022

service

5

Grassicks ALWAYS make me feel like a valued customer . They are helpful and courteous.

19 March 2022

service

5

Very helpful and kept me fully informed on the status of the work required. Was completed on time.

18 March 2022

service

5

Very professional, keen to help, kept in touch by phone and text message.

17 March 2022

sales

5

My expectations were managed very well given that there were significant delays between ordering and taking delivery of my vehicle.

15 March 2022

service

5

Kept informed, visuals, text, email and phone call

15 March 2022

sales

5

Everything went to plan.

15 March 2022

sales

5

I realise this has been a difficult time trying to get new cars but Grassicks kept me informed and managed my expectations. I have recommend friends and family to them as I find them honest and in tune with their customers

12 March 2022

sales

5

Everything went smoothly. All questions answered with great communication

12 March 2022

service

5

Excellent service from start to finish.

12 March 2022

sales

5

Holly made it so easy and nothing was too much trouble