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Customer Reviews.

service

5

Was in for a new battery and process was quick and efficient during lockdown. Showroom/ waiting area was very clean, receptionist lovely and kept all seating areas clean.

09 February 2021

service

5

Friendly and efficient staff

08 February 2021

service

5

all aspects of visit went well

04 February 2021

service

5

Friendly. Efficient. Felt in COVID safe environment!

03 February 2021

service

5

Staff were very professional throughout.

27 January 2021

service

5

I was very satisfied with the experience at Grassicks and couldn't fault the excellent service I received from staff there.

25 January 2021

service

5

Grassicks went above and beyond good customer care - even during a lockdown and with all the safety considerations. Top level of service.

18 January 2021

service

5

I got to drive an electric Mini for 2 days

18 January 2021

sales

5

I have used this dealer for a number of years and always received outstanding service

12 January 2021

service

5

Exceptional Staff Followed Jamie Clark from previous garage, is level of service is excellent

09 January 2021

sales

5

I was well looked after throughout the process and all my questions were answered clearly and succinctly.

05 January 2021

sales

5

Great service from the salesman

03 January 2021

sales

5

The sales person was attentive, informative, efficient and clear speaking.

03 January 2021

sales

5

I have used Grassicks for many years and the sales person Steven Wilson is excellent. He keeps in touch at regular intervals in a good way not pushy and every experience has been excellent

03 January 2021

service

5

Easy to book the appointment, price given up front, good communication after the car was dropped off, car ready on time - and cleaned!

30 December 2020

service

5

As always a fantastic service and always keep you informed

29 December 2020

sales

5

Graeme was extremely helpful taking time to explain options available and discussing pros and cons. The car was delivered quickly and throughout the process it has been a really positive experience.

29 December 2020

sales

5

Friendly service from all staff

28 December 2020

sales

5

Very well organised no hold ups collected car when arranged

28 December 2020

sales

5

Graeme Carstairs dealt with us perfectly. His patience, knowledge and understanding of our needs was most appreciated.

26 December 2020

service

5

So I had Ivan assisting me through my service time and he was just exceptional! Through his constant updates and help it was the best customer service experience I've had

26 December 2020

sales

5

Great service

26 December 2020

service

5

Service was first class (as always) - work was carried out within the timescale outlined at the outset.

23 December 2020

service

5

high level of service at all times with all my minis , by andy battison and his well trained team. and always backed up by a brill report on the work carried out.

23 December 2020

sales

5

Excellent customer care. This is the fifth mini I have bought from Graeme at Grassicks, I drive from Lancashire to ensure I deal with him.

22 December 2020

service

5

Both when purchasing and my return visit I have been assisted by helpful and friendly team

20 December 2020

service

5

Nothing is ever a problem

18 December 2020

sales

5

The sales service sending a video in the first instance and the information in the showroom was very clear. Getting the help and advice to purchase the right car made the whole process easy.

16 December 2020

service

5

Went to plan

15 December 2020

sales

5

Great communication from the initial visit when we met with Jamie the Sales Manager to hand over of the car from Graeme 2 weeks ahead of schedule and on my birthday weekend as well. Made it all the more special

08 December 2020

service

5

Friendly informative staff Liked to video clip sent with the work needed on the car

08 December 2020

service

5

Very professional

07 December 2020

service

5

Everything was done as requested. Staff were friendly and professional. Covid protocols were observed throughout my visit.

07 December 2020

service

5

Good.

04 December 2020

sales

5

Great friendly service

03 December 2020

service

4

Good service and communication

01 December 2020

service

5

I was extremely well looked after and they kept me informed throughout the time the car was with them.

01 December 2020

service

5

Friendly efficient service.

30 November 2020

service

5

Did what they said they would...car returned as predicted too.

30 November 2020

service

5

My Mini was returned quickly the service report was comprehensive and I was left impressed by the level of detail provided. Friendly and hospitable staff a very good experience and I will bring my Mini back when required

28 November 2020

sales

5

your sales executive was superb