It was an excellent showroom, clean tidy and helpful staff

Very helpful and knowledgeable staff

From taking my car in,to collection no problem at all.

Staff were extremely knowledgeable and made to feel very welcome. Graeme Carstairs kept me informed with regular updates from time or ordering to hand over of new car. First class service.

Professional and efficient.

Sales guys are terrific and so easy to deal with.

Dealt with promptly excellent customer service and facilities

Everyone was very helpful & made the process to a newbie very straightforward.

Everything went according to plan; the staff were very pleasant and helpful

Friendly efficient and helpful

Excellent service.

Service team very courteous and efficient

Well deserved 5 stars would award more if it was possible

Despite a delay, I was kept up to date and informed of any changes.

Good communication and car was excellent on return

Everything from arranging the appointment to collecting my car was excellent.

completed on time and treated me like an old friend

Brilliant care / support throughout the process.

Excellent support and advice. Quality and professional.

Grassicks have always provided the best service and the best deals . A great dealership !

Work completed within time stipulated and car also washed and hoovered..

The communication is brilliant, they collect my car from my work and text me with updates and phone me when five minutes away so I can leave my workplace to meet the driver. Very slick! I trust their assessment of my car and the work they complete.

They do as required- no hassle and no pressure

No issues

It's warm welcome and friendly.

Friendly, helpful, keeping in touch throughout the MOT and mini service, advising me of any work required to be done and gaining my approval. On completion my car is running very smoothly.

Polite helpful staff and first class service I had not expected diagnosis of the problem ordering and fitting of new parts to be carried out in a few hours

The sale rep who met with us Steve Wilson, was excellent from the moment he spoke to us at the showroom, restoring our faith in car sale people. He listened to my requirements, advised us accordingly and managed to find a stock car which was ideal.

Graeme always kept us informed of any updates throughout the process.

Very satisfied and I appreciated the cleaning of the car

Lovely group of people working there & awesome customer service

Very satisfied - all COVID measures in place made me feel safe

Consistently excellent service from Grassicks

Professional care given from start to finish

Aftercare and service always amazing and have been for the last 17 years.

This is the second car I've bought from Graeme at Grassicks's and he knew exactly what is important to me when making such a big decision. I felt understood, listened to, valued & cared for. Great car buying experience all round!

Very helpful

Staff are efficient

Grassicks were great - very helpful and good communications

Service done within 2 hours

Work done when said, car returned much cleaner than it arrived too