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Customer Reviews.

service

5

Hassle free and easily dealt with which is what I like

06 June 2018

service

5

Very good customer care

06 June 2018

sales

5

Great customer service

04 June 2018

service

5

a pleasure to visit the garage, talk to your staff, and look at the lovely minis!

01 June 2018

service

1

MOT with a free vehicle health check. Health check came back all green including coolant level. I now know that the car had a thermostat housing leak & it was running very low on coolant. I asked for a response from Grassicks, no return call yet.

01 June 2018

service

4

Was not a service was for tyre puncture . Thlyre not in stock on the day

31 May 2018

service

5

The service was very good and a relief not to have to haggle price.

29 May 2018

service

5

The issue was fixed and my car has been fine ever since. The staff were very accommodating of the fact I don’t live local and arranged someone to collect my car.

24 May 2018

service

4

I was kept up to date with costings etc and am always made to feel welcome in the branch, whatever the need be.

22 May 2018

service

5

Dealer dealt with issue promptly and without any fuss.

19 May 2018

service

5

no complaints at all

19 May 2018

service

5

I've been a customer for many years and have never been disappointed with the level of service received.

18 May 2018

service

5

Great friendly effecient service. Go extra mile

13 May 2018

service

5

Service was excellent.

11 May 2018

sales

5

Staff very friendly, knowledgeable and I never felt pressured or rushed into buying. I was shown several cars to match my needs and I was listened to.

10 May 2018

service

5

Excellent service and friendly people

05 May 2018

service

5

Everyone was helpful

04 May 2018

sales

5

5 star customer service from point of ordering to delivery!

03 May 2018

service

4

Excellent experience, but expensive

25 April 2018

sales

5

Hospitality was first class as was the tour of the vehicle and the completion of the paperwork.On the day we took delivery Jamie took time to explain the intricate details of the onboard computer from the backseat while me and my wife relaxed up fron

24 April 2018

service

5

The staff all treat you with total respect and they look after you while you are waiting on the car nothing is to much trouble for them excellent team

23 April 2018

service

5

On my last visit one of the sales team picked up my mini and left me with his works mini......and returned it later that night.

17 April 2018

sales

5

Becky was fantastic from the time we entered showroom to look at the cars until the time I picked up my lovely new car, Becky kept me up to date throughout the whole process and provided a first class service. Becky deserves a pay rise!

16 April 2018

service

5

Excellent

16 April 2018

service

5

Excellent customer service compared to previous mini garage experience

14 April 2018

service

5

Always excellent service

13 April 2018

service

5

Staff kept me up to date with progress during the day. The use of a car was a bonus !

12 April 2018

service

5

They keep you informed and make you feel welcome

11 April 2018

sales

5

Smooth service. Answered any questions nothing too much bother

10 April 2018

sales

5

Our family always uses this centre where we have an excellent relationship with the staff. They are always ready to 'go the extra mile' and we are pleased that the service provided hasn't suffered in the recent change in ownership.

10 April 2018

service

3.5

Looked after well

09 April 2018

sales

5

The staff were very helpful and friendly

07 April 2018

service

5

Friendly staff who went out of their way to ensure all our needs were catered for including provision of complimentary breakfast vouchers. Also, the car was ready for us to collect about 2 hours ahead of schedule.

03 April 2018

service

5

In comparison to other places we have dealt with, Grassicks Garage Ltd is second to none. Everything was done, on time & we were fully informed every step of the way going above & beyond in collecting & returning my car, serviced & valeted

29 March 2018

service

5

Very puntual with the appointment and good detailed service form explaining what took place in the service of my car

29 March 2018

service

5

They have that family service attitude to existing and potential new customers, which in this day and age, is hard to beat

28 March 2018

service

5

Service agent was on the phone to a customer when I arrived and I had to find someone else to help as it was a very long call. The person I found was excellent after I asked for help.

27 March 2018

sales

5

Everything was fine

27 March 2018

service

5

Quick and easy to book in, drop off service a great help, very pleasant team.

18 March 2018

service

5

Great dealership, very professional, well built cars and Grassicks are good to do business with.