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Customer Reviews.

service

5

Staff kept me up to date with progress during the day. The use of a car was a bonus !

12 April 2018

service

5

They keep you informed and make you feel welcome

11 April 2018

sales

5

Our family always uses this centre where we have an excellent relationship with the staff. They are always ready to 'go the extra mile' and we are pleased that the service provided hasn't suffered in the recent change in ownership.

10 April 2018

service

3.5

Looked after well

09 April 2018

sales

5

The staff were very helpful and friendly

07 April 2018

service

5

Friendly staff who went out of their way to ensure all our needs were catered for including provision of complimentary breakfast vouchers. Also, the car was ready for us to collect about 2 hours ahead of schedule.

03 April 2018

service

5

Very puntual with the appointment and good detailed service form explaining what took place in the service of my car

29 March 2018

service

5

In comparison to other places we have dealt with, Grassicks Garage Ltd is second to none. Everything was done, on time & we were fully informed every step of the way going above & beyond in collecting & returning my car, serviced & valeted

29 March 2018

service

5

They have that family service attitude to existing and potential new customers, which in this day and age, is hard to beat

28 March 2018

sales

5

Everything was fine

27 March 2018

service

5

Service agent was on the phone to a customer when I arrived and I had to find someone else to help as it was a very long call. The person I found was excellent after I asked for help.

27 March 2018

service

5

Great dealership, very professional, well built cars and Grassicks are good to do business with.

18 March 2018

service

5

Quick and easy to book in, drop off service a great help, very pleasant team.

18 March 2018

service

5

As above

15 March 2018

sales

5

Excellent service

14 March 2018

sales

5

Have dealt with this mini Centre in the past

13 March 2018

sales

5

Sales Executive was excellent and delivered car to me as we had 8in he's of snow.

13 March 2018

service

4

Car always spotless after service, services finished efficiently

01 March 2018

sales

5

The approach of the sales staff at Grassicks was exemplary. I was made to feel a valued customer hence why I returned to buy another mini from this garage. Rebecca and graeme were friendly, knowledgeable and non pushy and kept me updated throughout

01 March 2018

service

5

A very customer focused garage

28 February 2018

service

5

Polite and efficient

28 February 2018

service

5

Greg kept me up to date at all times.

28 February 2018

service

5

Welcoming staff. My girlfriend and myself got vouchers to get a free breakfast at the restaurant across the road whilst the car was getting it's service. Car was washed and hoovered on collection too.

22 February 2018

service

5

They did everything quickly and with the least possible disruption to me

22 February 2018

sales

5

Great friendly efficient service and a good experience

20 February 2018

service

5

Friendly , helpful, and carried out check for me , with due care.

19 February 2018

service

5

Grassicks could not have been more helpful in trying to fix the problems we are having with active cruise

19 February 2018

service

3

Most of the work required was finished and additional work I requested was also completed. However I am still waiting to hear about the loose brake pedal problem I brought to the attention of the workshop. Otherwise I would have scored higher.

17 February 2018

service

5

Excellent response to difficulty following service

16 February 2018

service

3

1. I had been told that a new service package would be available when I took the car in for service. On arrival I was told that this offer had been discontinued. 2. I was quoted a huge price for replacement of the battery. This was later reduced.

13 February 2018

service

5

was advised of time it would take and customer care was oof the highest quality

09 February 2018

service

5

Grassicks ALWAYS give me the best service I have ever ecperienced

06 February 2018

service

5

I have never had a poor experience when dealing with Grassicks Mini

31 January 2018

service

5

Great service from Grassicks, as always

25 January 2018

service

5

Always a pleasure to deal with.

24 January 2018

service

5

my experiences with Grassick's have always been of a high standard. Everyone is friendly and efficient throughout and the customer care is excellent.

22 January 2018