OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
76 ratings and 53 comments received in the last 90 days.
10 April 2024
It was a great experience as staff was very friendly and helpful and all our requirements were met .
10 April 2024
The gearbox was faulty with my new car and I had to wait a full month til I got it. Paul, Natalie and Chris worked hard to get my mini to me and secure the transaction
09 April 2024
Friendly and easy to deal with.
04 April 2024
From start to finish, I couldn't fault Graeme, many thanks.
25 March 2024
Graeme looked after us well. Although there was an unforseen delay in the availability of the car, he kept us up to date at all stages and ensured that we were looked after.
19 March 2024
Very clean and smart showroom. Even the toilets are customised. Very personable sales team
11 March 2024
Absolutely delighted with purchase!
06 March 2024
The car was not straght forward but i was shown it all by Graeme Carstairs very good
05 March 2024
Natalie was great at Grassicks, Perth. She offered me a number of Mini models, styles and purchase prices. She listened carefully to what I was looking for in relation to Mini features. Her communication and interpersonal skills were excellent.
19 April 2024
All work carried out as agreed and as scheduled. It was an appointment that I could wait for whilst the work was carried out, and I was well looked whilst waiting.
18 April 2024
Very friendly, helpful and professional service at all times over many years.
17 April 2024
Fixed my problem
17 April 2024
Well looked after.
14 April 2024
Great, friendly customer service. Excellent service video by technician. On time which is extremely important.
13 April 2024
Helpful and human
06 April 2024
Excellent customer service. With the 2.5hour to Grassicks.
03 April 2024
Because I was completely satisfied!!
03 April 2024
Efficient process.
30 March 2024
Easy efficient service
17 April 2024
Everything was done in a very professional and friendly manner.